Orders are processed the same working day wherever possible until 2PM. We currently use Royal Mail Tracked shipping .You will receive a confirmation e-mail after placing your order.

Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original unused resaleable condition. This excludes any Pet Bedding on grounds of hygiene.

We work hard to deliver your items without damage. Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resaleable condition.